You can cancel an order until it has not been shipped from our Warehouse on Website/M-site. This includes items purchased on sale also. Any amount paid will be credited into the form of Casa Copenhagen Credits or will be refunded in accordance with the Return Policy.

For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive either a monetary refund or a refund in the form of Casa Copenhagen Credits. In case of refund to the bank / wallet the money will be transferred within 7-10 days from the time of order cancellation.